Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink & Leif Babin

Written by two former and  hardcore U.S. Navy SEALS, Jocko Willink and Leif Babin, Extreme Ownership is an eye opening read on leadership. It includes many military stories from the battlefield with learnings that can be transferred into everyday business. With today’s trend towards self-organising team, it was a timely read on how to balance authority and autononomy, between leading and following.  I think Extreme Ownership does a good job of explaining how to tread the fine path between the freedom to work autonomously and the setting of clear boundaries and the discipline needed to achieve clearly articulated missions.
 

Here’s a good TEDx presentation with Jocko introducing the book

Memorable quotes

When leaders who epitomize Extreme Ownership drive their teams to achieve a higher standard of performance, they must recognize that when it comes to standards, as a leader, it’s not what you preach, it’s what you tolerate. When setting expectations, no matter what has been said or written, if substandard performance is accepted and no one is held accountable—if there are no consequences—that poor performance becomes the new standard.

Belief in the mission ties in with the fourth Law of Combat: Decentralized Command. The leader must explain not just what to do, but why. It is the responsibility of the subordinate leader to reach out and ask if they do not understand. Only when leaders at all levels understand and believe in the mission can they pass that understanding and belief to their teams so that they can persevere through challenges, execute and win.

So, if you ever get a task or guidance or a mission that you don’t believe in, don’t just sit back and accept it. Ask questions until you understand why so you can believe in what you are doing and you can pass that information down the chain to your team with confidence, so they can get out and execute the mission. That is leadership.”

“As a leader, it is up to you to explain the bigger picture to him—and to all your front line leaders. That is a critical component of leadership,” I replied.

“This isn’t his fault, it’s yours. You are in charge, so the fact that he didn’t follow procedure is your fault. And you have to believe that, because it’s true. When you talk to him, you need to start the conversation like this: ‘Our team made a mistake and it’s my fault. It’s my fault because I obviously wasn’t as clear as I should have been in explaining why we have these procedures in place and how not following them can cost the company hundreds of thousands of dollars. You are an extremely skilled and knowledgeable superintendent. You know more about this business than I ever will. It was up to me to make sure you know the parameters we have to work within and why some decisions have got to be run through me. Now, I need to fix this so it doesn’t happen again.’”

“It’s natural for anyone in a leadership position to blame subordinate leaders and direct reports when something goes wrong. Our egos don’t like to take blame. But it’s on us as leaders to see where we failed to communicate effectively and help our troops clearly understand what their roles and responsibilities are and how their actions impact the bigger strategic picture.

Everyone that is part of the mission must know and understand his or her role in the mission and what to do in the event of likely contingencies. As a leader, it doesn’t matter how well you feel you have presented the information or communicated an order, plan, tactic, or strategy. If your team doesn’t get it, you have not kept things simple and you have failed. You must brief to ensure the lowest common denominator on the team understands.

Almost no mission ever goes according to plan. There are simply too many variables to deal with. This is where simplicity is key. If the plan is simple enough, everyone understands it, which means each person can rapidly adjust and modify what he or she is doing. If the plan is too complex, the team can’t make rapid adjustments to it, because there is no baseline understanding of it.”

Even the most competent of leaders can be overwhelmed if they try to tackle multiple problems or a number of tasks simultaneously. The team will likely fail at each of those tasks. Instead, leaders must determine the highest priority task and execute. When overwhelmed, fall back upon this principle: Prioritize and Execute.

That was what mission planning was all about: never taking anything for granted, preparing for likely contingencies, and maximizing the chance of mission success while minimizing the risk to the troops executing the operation.

Such self-examination allows SEAL units to reevaluate, enhance, and refine what worked and what didn’t so that they can constantly improve. It is critical for the success of any team in any business to do the same and implement those changes into their future plans so that they don’t repeat the same mistakes.

“As a leader, if you are down in the weeds planning the details with your guys,” said Jocko, “you will have the same perspective as them, which adds little value. But if you let them plan the details, it allows them to own their piece of the plan. And it allows you to stand back and see everything with a different perspective, which adds tremendous value.

“Leadership doesn’t just flow down the chain of command, but up as well,” he said. “We have to own everything in our world. That’s what Extreme Ownership is all about.”

“As a leader, you want to be seen—you need to be seen—as decisive, and willing to make tough choices. The outcome may be uncertain, but you have enough understanding and information to make a decision.”

– confident but not cocky
– courageous but not foolhardy
– competitive but a gracious loser
– attentive to details but not obsessed by them
– strong but have endurance
– a leader and follower
– humble not passive
– aggressive not overbearing
– quiet not silent
– calm but not robotic
– logical but not devoid of emotions
– close with the troops but not so close that one becomes more – important than another or more important than the good of the team; not so close that they forget who is in charge
able to execute Extreme Ownership, while exercising Decentralized Command.

As with many of the dichotomies of leadership, a person’s biggest strength can be his greatest weakness when he doesn’t know how to balance it.